Our Service Pledge

At Pondside we value our reputation and make every effort to satisfy our customers. We consider word-of-mouth to be the very best advertising, and hope that you will recommend us to your gardening friends. On the other hand, if you are displeased with your purchase or shopping experience, please speak to us and we will do our best to make you happy. We guarantee that our plants are true to name, healthy and well cared for when they are offered for sale to the public. Once our plants leave our nursery, we can no longer insure their care, and so cannot warranty or replace plants lost due to conditions beyond our control, such as extreme weather, inappropriate siting, planting or aftercare, animal or pest damage that occurs on the customer’s property, or any other condition over which we have no control. We try our very best to offer quality merchandise and service to every customer. Please contact us in person or by email if you have any problems, questions or concerns and we will respond promptly.

Our Services


Through our landscaping division, A+ Gardens, we offer a full range of landscaping services, specializing in beautiful, high quality professional stonework. Our crews are available for one-time or ongoing maintenance jobs including pruning, bed & border renovation, mowing and lawn installation.
Our staff is available for on-site consultations and a limited amount of landscape & border design each season, or we can recommend an independent local designer or landscape architect to meet your needs.
Visit the A+ website at aplusgardens.com for more information and to see portfolios of our work.

We are happy to try getting plants for you that we don’t currently stock, but please be aware that it’s not always possible. Plants being plants, there are often crop failures, sold-outs, or temporary shortages of particular varieties. Unfortunately, there are no giant warehouses full of every known plant out there, just waiting for your “order” to come in. That being said, we love it when we can find something special for one of our customers, so don’t hesitate to ask. We’ll do our best.

What gardener wouldn’t love a shopping spree at Pondside? Our beautiful gift certificates can be purchased by phone in any denomination, are redeemable for plants and/or merchandise, and they never expire. We also offer wedding registry by special arrangement.

We sell a range of bulk materials through our landscaping division, A+ Gardens, including topsoil, compost, mulch and stone. All are available for pickup at the nursery, or for delivery within 40 miles, with prior arrangement through A+. Call 518-828-1369 for current pricing and availability or visit the website at aplusgardens.com.